What must we ask customers when handing out takeout items?

When handing out takeout items, it is important to ask customers if they would like any ketchup. This is particularly relevant in a fast-food environment where condiments can significantly enhance the dining experience, especially when items like chicken tenders are involved. Offering ketchup aligns with Raising Cane's focus on customer satisfaction, as it shows attentiveness to their preferences and enhances their meal's enjoyment.

While considerations regarding bags, utensils, and receipts are important, asking about ketchup directly engages with the customer's immediate dining needs. Providing condiments such as ketchup acknowledges the common condiment used for dipping, which is a typical expectation for many customers purchasing takeout. This simple inquiry can improve the overall service experience and encourage repeat visits, as it indicates that the restaurant values customer preferences and wants to ensure their meal is fully enjoyable.