What is the recommended way to upsell menu items at Raising Cane's?

The recommended way to upsell menu items at Raising Cane's involves suggesting add-ons or combinations that complement customers’ original orders. This approach enhances the dining experience by providing customers with options that naturally align with their selected items, such as recommending additional sauces or side dishes that pair well with their main choices. This technique not only increases the overall order value but also shows attentiveness to customer preferences, creating a more satisfying experience.

Offering unrelated items might confuse customers or feel irrelevant, and discounts on select items could lead to a perception that regular prices are inflated, which is not conducive to building a loyal customer base. Furthermore, declining to offer any suggestions misses an opportunity to enhance customer satisfaction and maximize sales. Therefore, suggesting complementary items fosters a positive interaction and encourages customers to explore more of the menu.