In what scenarios should team members suggest menu changes?

The correct response highlights the importance of being attentive to customer behaviors and preferences. Team members should suggest menu changes particularly when they observe trends in customer preferences or receive frequent requests for specific items. This is crucial because understanding what customers want allows the establishment to adapt the menu in a way that enhances customer satisfaction and engagement.

When team members keep an eye on what is popular among customers, they can provide valuable insights that align the menu offerings with current trends, ensuring that the restaurant remains competitive and relevant. Such suggestions are grounded in actual data—customer behavior—rather than personal whim or the desire to impress others, which can lead to suggestions that might not meet customer needs.

The other options do not reflect a strategic approach to menu changes. Suggesting changes on a whim or without consideration of customer feedback may lead to undesired outcomes. Making changes to impress managers could divert attention away from what truly matters—the customers. Lastly, proposing changes when no customers are present does not provide the necessary context or feedback needed to make meaningful or impactful suggestions.