How should team members prioritize their tasks during busy hours?

Focusing on customer service needs first is crucial during busy hours because it directly impacts the satisfaction of guests and the overall efficiency of the team. In a fast-paced environment like Raising Cane's, customer needs should always take precedence to ensure that every customer feels valued and well-served. This approach helps in managing the flow of service, making sure that orders are fulfilled quickly and accurately, and that any issues are addressed promptly. Prioritizing customer service can lead to increased customer loyalty and positive experiences, which are vital for the restaurant's success.

While completing easy tasks or following a personal schedule might seem tempting, they may not align with the immediate needs of the customers or the team's overall operational goals during peak times. Socializing, although important for team morale, should not take precedence over meeting customer demands during busy periods.