How should team members ensure product quality during service?

Ensuring product quality during service is a vital part of maintaining customer satisfaction and upholding the brand's reputation. Performing regular checks on food items before serving them to customers enables team members to identify any issues, such as undercooked items or items that don't meet the company's standards. This proactive approach helps to prevent serving anything that could compromise the customer's experience or safety.

Regular checks also allow team members to maintain consistency in food preparation and presentation. By engaging in this routine practice, team members contribute to a culture of quality, where everyone is responsible for the product being served. This not only helps to ensure that each customer receives the best quality food but also reinforces teamwork and accountability among staff.