How many thank yous should all customers at the front counter receive at a minimum?

Providing a minimum of two thank yous to customers at the front counter is essential in creating a positive and memorable experience. The first thank you should be given at the point of order, expressing appreciation for the customer's choice to dine with Raising Cane's. This initial acknowledgment helps establish a welcoming environment and makes the customer feel valued.

The second thank you should typically occur after the transaction is completed, as the customer is receiving their order or as they leave. This reinforces the appreciation and encourages them to return in the future, building loyalty. This practice reflects the company's commitment to high-quality customer service and ensures that every interaction is polite and engaging.

In contrast, fewer than two thank yous may lead customers to feel overlooked or unappreciated, which can negatively impact their overall experience and willingness to return. By adhering to the practice of providing at least two thank yous, Raising Cane's fosters a culture of kindness and respect that enhances customer satisfaction.