How do team members greet regular customers at Raising Cane's?

Team members at Raising Cane's greet regular customers by using their names and favorite orders to create a personalized and welcoming experience. This approach fosters a sense of familiarity and connection, which is essential in building customer loyalty. Recognizing customers by name and recalling their preferred orders demonstrates that the team values them as individuals and remembers their preferences, which enhances the overall dining experience. This practice not only encourages repeat visits but also contributes positively to the community atmosphere that Raising Cane's aims to maintain.